The OCCOA annually partners with the IRS to provide a VITA (Volunteer Income Tax Assistance) Program during tax season. The program is targeted toward taxpayers with total gross household incomes of $69,000 or less. VITA return preparers are volunteers who have been trained and certified, annually, through VITA. In addition to preparing federal and state returns, volunteers can prepare Michigan Homestead Property Tax Credits and Home Heating Credits for those who are eligible. The program is available free-of-charge.
Frequently Asked Questions
Does the Otsego County Commission on Aging VITA site offer e-filing for state and federal returns?
The VITA site that is sponsored by the Otsego County Commission on Aging offers free e-filing for federal and state tax return preparation.
Where are returns prepared?
Returns are prepared, “in person” at:
Otsego County Commission on Aging, Upper Level, 1165 Elkview Ave., Gaylord Michigan.
Are appointment required?
Appointments are required and available on a first-come, first-served basis. The VITA Program will begin accepting requests for appointments on Thursday, January 15, 2027. Please call (989) 748-4066 to schedule your appointment or Contact Us.
What are the dates of the tax clinics?
Tax clinics are scheduled on various days, dependent upon volunteer availability, generally between February 1, 2027, and April 15, 2027.
What should I gather for my appointment?
To help you prepare, you will be sent a list of items that you will need to gather to bring to your appointment.
Is there a charge for the program?
There is no charge for the preparation of your return.
Where's my federal refund?
To learn the status of your federal refund, you may contact the IRS Refund Hotline at (800) 829-1954 or the IRS Teletax System at (800) 829-4477. Alternatively, you may visit https://www.irs.gov/refunds/about-wheres-my-refund. If you e-filed, please allow 21 days from the time you e-filed before contacting the IRS. If you paper filed, please allow 6 weeks.
Where's my Michigan refund?
To learn the status of your Michigan refund, you may contact the Michigan Department of Treasury at (517) 636-4486. Alternatively, you may visit MiTreasury eServices – Citizen Portal. If you e-filed, please allow four weeks from the time you filed before contacting the Michigan Department of Treasury. If you paper filed, please allow 4 to 6 weeks.
Are there other free e-filing sites for state and federal returns?
If I wish to pay for professional tax e-filing services, what is available?
Click here for the IRS’s authorized professional e-filers for individuals.
“Taxation is the price which civilized communities pay for the opportunity of remaining civilized.”
~ Albert Bushnell Hart