Pam Carlson & Marcie May review a client’s care plan.

The OCCOA In-Home Service Department provides homemaking to eligible older adults in Otsego County (60 years of age or older). Our current staff of 15 service providers provide services to over 250 clients. Our department’s goal is to assist older adults in maintaining a healthy and clean environment in which to live independently for as long as is safely possible. Service is available Monday through Friday, from 8 a.m. to 4 p.m., for those who qualify. Frequency of service is determined by need, as assessed by our medical resource coordinator.

Frequently Asked Questions

Are the services provided by OCCOA free?

Programs are designed to provide services that promote independent living at an affordable cost. Clients are encouraged to make a donation for the services they receive.

Marcie May, In-Home Services Coordinator

What types of cleaning are the service providers allowed to do?

Allowable homemaking tasks include:

  • Laundry
  • Meal preparation
  • Shopping
  • Light housekeeping (dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, making beds)
  • Maintaining a safe environment


Sheila Markle, In-Home Services Assistant, Peer Mentor

Service Providers:

  • Kim Boughner, CNA
  • Kayla Dreffs, CNA
  • Nancy Engfer, CNA
  • Angela Hummel
  • Elaine Panosso, CNA
  • Kathy Schellie, CNA
  • Helen Smith
  • Ashley Stebner, CNA
  • Linda Tyran

“Sometimes asking for help is the most meaningful example of self-reliance.”
~ from poem, “Sometimes,” by U.S. Senator Cory Booker