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Medical Resource Department
Medical Transportation Program
Medicare/Medicaid Assistance Program (MMAP)
Parkinson Support Group
Senior Project FRESH/Mkt FRESH
Technology & Aging
Medical Transportation Program
In-County Bus Transportation
Persons needing transportation to in-county medical appointments are encouraged to contact the Otsego County Bus System (OCBS) at (989) 732-6224, ext. 1.
Each bus and van has a lift if you are unable to walk up the stairs of the buses or step into the vans. The bus drivers are trained to safely assist you in and out of their vehicles. A caregiver may accompany you at no charge for the caregiver, should you need one to ride along with you.
The cost for older adults (age 60 and older)and persons living with disabilities is currently $2.00 for a one-way trip. Financial assistance for OCBS bus fare is available to those who qualify through the OCCOA. Please contact OCCOA Medical Transport Intake Specialist Theresa Ross at the OCCOA at (989) 748-4084 on Tuesdays, between 7:45 a.m. and 2:45 p.m. to find out if you qualify.
OCCOA's Volunteer Medical Transportation Program offers free transportation to Otsego County older adults for out-of-county medical appointments within the state of Michigan and some in-county medical appointments (including, but not limited to doctors, labs, dentists, eye care practitioners, and pharmacies). Volunteer ride requests are arranged through OCCOA transportation scheduler Theresa Ross and provided by RSVP volunteers.
How soon do I need to call to schedule a ride?
You will need to plan on contacting the OCCOA close to two weeks before your appointment as noted in the previous question.
What information will I need to provide when submitting a request?
Are there any limitations to the program?
May a family member or friend come with me?
If a family member or friend is not able to drive you to your appointment but would still like to come with you, they are welcome to come, too. When submitting your ride request, please let the scheduler know that you would like to bring someone with you.
Will I still be able to get a ride if the weather is bad?
Sometimes winter driving conditions are so poor that rides need to be cancelled. It is important that both you and the volunteer driver are safe driving to your appointment. If driving conditions are poor, you or the driver may elect to cancel your ride. If the driver doesn't feel safe on the road, he or she will contact you. If you feel unsafe, please contact the OCCOA. If the agency is closed due to poor weather conditions, programs will be cancelled for that day, including the Medical Transportation Program. If this occurs, you will be contacted by your scheduler and encouraged to contact your doctor to reschedule your appointment. If you do reschedule, you will need to contact OCCOA on the scheduling day to submit your request for another driver. Please be sure to call with this information two weeks before your appointment.
How will I be notified that a volunteer driver has been found?
May my volunteer driver make other stops for me, like to the bank, grocery store, post office, etc?
Unfortunately, your driver may only take you to pre-arranged medically-related appointments. Should you need assistance with other types of errands, please contact our In-Home Service Department at (989) 705-2574.
Is there a charge for my volunteer driver?
There is no charge, but donations to support the program are gratefully accepted by the agency. You may mail your donations to:
Otsego County Commission on Aging
Pleaes be sure to write in "Medical Transportation Program Donation" on the memo line on your check.
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