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STAFF EMAIL
Ph: (989) 732-1122
Fax: (989) 731-2739
Contact Us: click here
Business Hours:
8:30 a.m. to Noon
1 to 3:30 p.m.
Monday - Friday
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120 Grandview Blvd., Gaylord, Michigan  49735

Frequently Asked Questions

Where is your office located?

Our office is located in the Alpine Alten Zimmer, across the street from the Elks Club and next to the Elk Park on Grandview Blvd. in Gaylord.

Directions:

From northbound I-75:

If traveling north on I-75, take Exit #279 and turn right onto Old 27 South (S. Otsego Ave.). Go 2.5 miles and turn right at the third light onto Grandview Blvd. The OCCOA office is located in the last building on the left at the end of the street.

From southbound I-75

If traveling south on I-75, take Exit #282, and turn left onto Main St. (M-32). Turn right onto Wisconsin Ave. and follow the curve. At the light, continue going straight onto Grandview Blvd. The OCCOA office is located in the last building on the left at the end of the street.

From southbound Old 27 N:

If traveling south on Old 27 N, turn right onto Main St. (M-32), then left onto S. Otsego Ave. Turn left at the next light onto Grandview Blvd. The OCCOA office is located in the last building on the left at the end of the street.

From northbound Old 27:

If traveling north on Old 27, turn right onto Grandview Blvd. The OCCOA office is located in the last building on the left at the end of the street.

From westbound M-32 (Main St.)

If traveling west on M-32 (Main St.), turn left onto Otsego Ave., then left at the next light onto Grandview Blvd. The OCCOA office is located in the last building on the left at the end of the street.

From eastbound M-32 (Main St.)

If traveling east on M-32 (Main St.), turn right onto Wisconsin Ave. and follow the curve. At the light, continue going straight onto Grandview Blvd. The OCCOA office is located in the last building on the left at the end of the street.

What's being served for lunch at the senior centers?

Menus are posted each month on this website.  Paper copies can also be picked up at the office or any of the meal sites.

I need assistance in my home. Can you help?

Our agency provides home-delivered meals, homemaking, personal care services and respite care for older adults in Otsego County. You may schedule an appointment with the Medical Resources Coordinator, who will meet with you to determine the level of services for which you might qualify. Home-delivered meals can be started for homebound older adults the next delivery day after you first speak with a customer service representative with an assessment to be conducted within 12 business days.

My mother lives alone and is feeling isolated. What kinds of programs or activities do you provide for older adults?

OCCOA offers a wide variety of social activities, educational programs, and exercise programs. The agency also operates the Otsego Haus, an adult day facility that provides activities, meals, and socialization for older adults. OCCOA publishes a monthly Activities Calendar on this website. Also available at the business office, the calendar lists events, dates, and times of activities sponsored by OCCOA and other community groups for older adults.

What kinds of social activities do you offer?

The agency offers a wide variety of social activities, including fitness programs, and trips. They are posted in the previously-mentioned monthly Activities Calendar. Detailed information is available on the See What's New! page of this website.

How might I volunteer my time?

OCCOA has a volunteer program that offers a wide variety of volunteer opportunities for individuals and groups of all ages. To volunteer or learn more, contact the Volunteer Coordinator at (989) 732-1122.

My wife was just diagnosed with Alzheimer's disease. What kinds of services do you offer?

The Otsego Haus is an adult day services program sponsored by OCCOA. To determine whether or not the Otsego Haus is a viable option, you may schedule an assessment meeting with our Otsego Haus Coordinator. The agency also offers a Caregiver Support Group the third Saturday of every month from 10 to 11:30 a.m. at the University Center in Gaylord. Respite is offered at Otsego Haus during the Support Group.

The OCCOA also sponsors a free six-sesson workshop for caregivers of loved ones living with dementia, including Alzheimers, called Creating Confident Caregivers.  Workshops are offered throughout the year.This university-tested program provides participants with information, skills, and attitudes to manage stress and to increas effectiveness in caring for loved ones. To learn more please visit the Creating Confident Caregivers page on this website!

My father has Parkinson's disease. Do you offer any kind of support services for people living with Parkinson's disease?
For those who qualify, the Otsego Haus accepts clients living with Parkinson's disease. To determine whether or not the Otsego Haus is a viable option, you may schedule an assessment meeting with our Otsego Haus Coordinator. The agency also offers a Parkinson's Support Group, usually on the fourth Thursday of every month, from 2 to 4 p.m. at the University Center, 80 Livingston Blvd, in Gaylord. Both caregivers and loved ones living with Parkinson's disease are encouraged to attend.

Do I need a membership card to participate in OCCOA programs, activities, and services?
Persons who frequently participate in OCCOA-sponsored meals, social, health, and educational programs are encouraged to stop by the OCCOA main office, located at 120 Grandview Blvd. in Gaylord, to sign up for a key card.  The key cards are used by participants to sign in to the events and activities they are attending. There is no charge for key cards.

Where can I find out about the latest activities, programs, and events that are offered by the OCCOA? 
Paper schedules of events are available in the lobby of the main office and on this website on the Activities Calendar page.  The agency also posts current offerings on the television monitor located in the lobby of the main office at the Alpine Alten Zimmer.